:root{--navy: #0f2f5e;--navy-dark: #0a2246;--accent: #f97316;--bg: #f4f6fa;--surface: #ffffff;--border: #e2e7f0;--text: #16213a;--muted: #6b7896;--green: #059669;--red: #dc2626;--radius: 10px;--shadow: 0 1px 3px rgba(16, 33, 66, .08), 0 8px 24px rgba(16, 33, 66, .06)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.5 Inter,Segoe UI,system-ui,-apple-system,Noto Sans Devanagari,sans-serif;-webkit-font-smoothing:antialiased}.mono{font-family:SF Mono,JetBrains Mono,Menlo,Consolas,monospace}.muted{color:var(--muted)}.nowrap{white-space:nowrap}.topbar{background:linear-gradient(100deg,var(--navy-dark),var(--navy));color:#fff;padding:14px 28px;display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap}.brand{display:flex;align-items:center;gap:14px}.crest{width:44px;height:44px;flex:none;display:grid;place-items:center;border-radius:50%;background:var(--accent);color:#fff;font-weight:700;letter-spacing:.5px;font-size:13px}.brand h1{margin:0;font-size:18px;font-weight:650}.brand p{margin:1px 0 0;font-size:12px;color:#b8c8e4}.topbar-right{display:flex;align-items:center;gap:14px}.search{width:300px;max-width:46vw;padding:8px 12px;border-radius:8px;border:1px solid rgba(255,255,255,.18);background:#ffffff1a;color:#fff;font-size:13px;outline:none}.search::placeholder{color:#a8bcdd}.search:focus{border-color:#fff6;background:#ffffff29}.live{display:inline-flex;align-items:center;gap:7px;font-size:12px;color:#b8f0d4}.live i{width:7px;height:7px;border-radius:50%;background:#34d399;box-shadow:0 0 #34d399b3;animation:pulse 2s infinite}.live-down{color:#fecaca}.live-down i{background:#f87171;animation:none}@keyframes pulse{70%{box-shadow:0 0 0 7px #34d39900}to{box-shadow:0 0 #34d39900}}.main{max-width:1400px;margin:0 auto;padding:24px 28px 60px}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px;margin-bottom:22px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow)}.stat-label{font-size:12px;color:var(--muted);text-transform:uppercase;letter-spacing:.4px}.stat-value{font-size:30px;font-weight:650;margin-top:4px;line-height:1.15}.stat-value-sm{font-size:16px;font-weight:600;margin-top:8px}.stat-sub{font-size:12px;color:var(--muted);margin-top:3px}.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.panel-head{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border)}.panel-head h2{margin:0;font-size:15px;font-weight:600}.count{font-size:12px;color:var(--muted)}.banner{padding:12px 20px;font-size:13px}.banner.error{background:#fef2f2;color:#991b1b;border-bottom:1px solid #fecaca}.banner code{background:#0000000f;padding:1px 5px;border-radius:4px}.table-wrap{overflow-x:auto}.table{width:100%;border-collapse:collapse;font-size:13px}.table th{text-align:left;font-weight:600;font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);padding:11px 16px;background:#fafbfd;border-bottom:1px solid var(--border);white-space:nowrap}.table td{padding:13px 16px;border-bottom:1px solid #f0f3f8;vertical-align:middle}.row{cursor:pointer;transition:background .12s}.row:hover{background:#f7f9fd}.row-selected{background:#eef4ff}.row-fresh{animation:flash 6s ease-out}@keyframes flash{0%,12%{background:#fff4e6}to{background:transparent}}.token{font-weight:600;color:var(--navy);white-space:nowrap}.col-desc{min-width:260px;max-width:380px}.desc{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:#43506b}.badge{display:inline-flex;align-items:center;gap:6px;padding:4px 9px;border-radius:20px;font-size:12px;font-weight:550;white-space:nowrap;border:1px solid transparent}.badge .conf{font-style:normal;font-size:11px;opacity:.65;font-weight:500}.badge .conf-low{color:var(--red);opacity:1}.badge-pending{background:#f1f4f9;color:var(--muted);border-color:var(--border)}.badge-failed{background:#fef2f2;color:#b91c1c;border-color:#fecaca}.spinner{width:10px;height:10px;border-radius:50%;border:1.5px solid #c9d2e2;border-top-color:var(--muted);animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.empty{padding:70px 20px;text-align:center;color:var(--muted)}.empty-icon{font-size:38px;opacity:.35}.empty h3{margin:12px 0 4px;color:var(--text);font-size:15px}.empty p{margin:0;font-size:13px}.scrim{position:fixed;top:0;right:0;bottom:0;left:0;background:#0b1a3359;animation:fade .18s ease-out;z-index:40}@keyframes fade{0%{opacity:0}}.drawer{position:fixed;top:0;right:0;bottom:0;width:min(560px,94vw);background:var(--surface);z-index:41;display:flex;flex-direction:column;box-shadow:-10px 0 40px #0f22462e;animation:slide .22s cubic-bezier(.22,.68,.36,1)}@keyframes slide{0%{transform:translate(100%)}}.drawer-head{display:flex;align-items:flex-start;justify-content:space-between;padding:18px 22px;border-bottom:1px solid var(--border);background:var(--navy);color:#fff}.drawer-token{font-size:17px;font-weight:650}.drawer-sub{font-size:12px;color:#b8c8e4;margin-top:2px}.close{background:transparent;border:0;color:#fff;font-size:26px;line-height:1;cursor:pointer;opacity:.75;padding:0 2px}.close:hover{opacity:1}.drawer-body{padding:20px 22px 40px;overflow-y:auto}.field{margin-bottom:18px}.field label{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);margin-bottom:5px;font-weight:600}.field p{margin:0}.complaint-text{background:#f7f9fd;border:1px solid var(--border);border-radius:8px;padding:12px 14px;line-height:1.6}.status-text{text-transform:capitalize}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}.transcript{display:flex;flex-direction:column;gap:9px;background:#f7f9fd;border:1px solid var(--border);border-radius:8px;padding:14px;max-height:460px;overflow-y:auto}.bubble{display:flex;flex-direction:column;gap:3px;padding:9px 12px;border-radius:10px;max-width:88%;font-size:13px;line-height:1.55}.bubble-who{font-size:10px;text-transform:uppercase;letter-spacing:.4px;opacity:.6;font-weight:600}.bubble-assistant{background:var(--navy);color:#fff;align-self:flex-start;border-bottom-left-radius:3px}.bubble-user{background:#fff;border:1px solid var(--border);align-self:flex-end;border-bottom-right-radius:3px}@media (max-width: 720px){.main{padding:16px}.topbar{padding:12px 16px}.search{width:100%;max-width:none}.grid-2{grid-template-columns:1fr}}.cms-warn{margin-left:7px;font-size:10px;font-weight:600;color:#b45309;background:#fffbeb;border:1px solid #fde68a;border-radius:10px;padding:1px 6px;white-space:nowrap}